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Catherine Eibner

Dynamics, SQL, .Net & getting them all to play nicely together!


Dynamics CRM Accelerators Screencast – Events ManagementYesterday

This week the lovely Nina Vines who is the CRM Technical Specialist from our Australian Dynamics team joined me to record the first in our series of webcasts on the new Dynamics CRM accelerators. We decided to do these after receiving so many requests for copies of the unrecorded LiveMeeting session we did on the first 3 accelerators a few weeks ago.

The plan is to do a session on each of the Accelerators as they are released. Each session will include a detailed description of each one, a demonstration on how to install & configure them, as well as a functional demonstration of them one they have been installed.

It was actually a learning experience doing this recording – from setting up & working out how to use Camtasia (which is totally awesome by the way!), to encoding & uploading the video to Silverlight streaming. If I get a chance, I will blog about that separately.

We hope you enjoy! :)

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Integrating Dynamics CRM 4.0 with Virtual EarthDecember 2

I wrote a post a while ago about integrating CRM 3.0 with Virtual Earth. I had on my To Do list since CRM 4.0 was released to re-write this post to work with the newer version of CRM. Since then Virtual Earth ahs also had new versions released so this post really needed an overhaul.

Today I got asked to do just that and so as I now had the excuse to do it, here is the new blog post to accompany it! :-)

The integration points into CRM 4.0 haven’t changed a great deal, but the Virtual Earth Version 6.2 has got a few changes and so the script file is a little different. I have included below the steps for integrating the two:

 

Virtual Earth Script

1. Create a HTM file that includes the following code. In this example I called the file MappingLink.htm:

<html xmlns="http://www.w3.org/1999/xhtml">
<head>
  <title></title>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <script type="text/javascript" src="http://dev.virtualearth.net/mapcontrol/mapcontrol.ashx?v=6.2"></script>
  <script>

      var map = null;
      function GetMap()
      {        






4th Dynamics CRM Accelerator is now available for Download!December 1

untitled Over the weekend the 4th Microsoft Dynamics Accelerator – eService was released for download on Codeplex:

http://www.codeplex.com/crmaccelerators/Release/ProjectReleases.aspx?ReleaseId=19956

It allows users to expose CRM functionality via the Web. Included out of the box are custom webcontrols as well as sample pages that allow you to :

  • Ability to Add/Edit:
  • Your own Contact Information
  • Your Notes
  • Service Cases
Ability to Create Users (Allows you to adds contacts against an account) Search & display Knowledge Base Articles Schedule a service activity

The documentation for this module is very comprehensive – and I also suggest you download & view the 21 minutes long screencast on how to set up this module as it hooks into several architecture layers.

Looking through the documentation, I would suggest just downloading it & keeping the documentation even

Xaml Parse ExceptionNovember 30

I have been playing around with some great tutorials on Silverlight/WPF and calling external API’s for a little CRM project I am working on. Today I came across a weird error and thought I would document it here so next time it happens – I'll know how to fix it!

So Visual Studio 2008 gives a nice split view so you can see the Xaml you’re working on & a preview of the results. I was adding Style elements to my App.xaml page – and suddenly the preview stopped displaying. I tried to compile & run the app. It compiled fine, but got to the InitialiseComponent step, and threw a very nondescript error: AG_E_Unknown_Error […]

image

Looking at my Page.xaml I also noticed that the style element I had just created & linked to was underlined in blue squiggles:

Technical Books… Do you read them?November 26

A few weeks ago David Lean asked me if I ever read technical  books. Without a seconds consideration I said – “No way – I look online for everything I need, when I need it!”, to which he quickly replied – “I guess you wont be wanting this then!” 12790and went to put the Programming Microsoft Dynamics CRM 4.0 book back in his bag… “Wait!” I said – “I’ve heard about that book! Let me look at it!” **

Now true to my word of not reading technical books, I got home, popped it in my bookshelf (which funnily enough in itself contradicts my initial reply and if nothing else shows that I do have a great number of technical books!) and didn't look at it again…

Until last night. I was waiting for some VPC’s & service packs to download and as it was killing my bandwidth, I was looking for something else to do for a bit. I remembered the book!

I am so glad I did. Initially I just flicked through it to see what was in it, but then kept getting d