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Pleasure and Pain

Measuring the impact of new technology on human experience


Happy Cog and Happy WhitneyYesterday

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Shortly after I quit my full-time job in late August to become an independent consultant, the ubiquitous Liz Danzico kindly referred me to Jeffrey Zeldman for a short-term gig with Happy Cog.

If you haven’t heard of Happy Cog, they are an internationally-recognized web design consultancy responsible for the design of Ma.gnolia, Advertising Age, Housing Works, and the recent redesign of WordPress 2.5 (the CMS on which this blog runs). They also founded this little online magazine you may have heard of, A List Apart (note: that was sarcasm).

Jeffrey Zeldman is the founder of Happy Cog and almost single-handedly responsible for jump-starting the web standards movement. He is one of the world’s first bloggers and the co-founder, with Eric Meyer, of An Event Apart.

My point is th

Links from 11/11/2008 to 11/18/2008November 18

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I was asked to join the IAI Board of AdvisorsNovember 17

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You may remember that I ran for the Information Architecture Institute’s board of directors in September, but wasn’t elected.

Though I couldn’t announce it until recently, three weeks ago I was asked by the new Board of Directors — Jorge Arango, Peter Boersma, Christian Crumlish, Andrew Hinton, Livia Labate, Stacy Surla, and Russ Unger — to serve on the Board of Advisors alongside Paul Ford, Rick Johnston, Laura Lessa, Victor Lombardi, Matthew Milan, Andrea Resmini, and former directors Eric Reiss, Sarah Rice, and Donna Spencer.

It is quite an honor to be chosen among such distinguished practitioners who have made substantial impact on the field. I am proud to represent those of us still early on in our careers and I look forward to helping the IAI reach a new generation of information architects and usability professionals of all kinds.

I have also been asked to help reinvigorate the IAI’s


The Awesomeness that was BarCamp Philly - Part 2November 16

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Yesterday I wrote about how I talked at BarCamp Philly last Saturday. I also attended some fun, inspiring and informational sessions by my wildly brilliant friends: @livlab, @globalcitizen, @waltribeiro, @bethharte, and @mknell.

Check out the full schedule of all sessions at BarCamp Philly and some great photos on Flickr.

My Twitter Notes from the sessions I attended are below:

“Jedi Mind Tricks: Mediating user, brand, technology & business goals through conversation” by Livia Labate and Marion Summerville

  • How do you deal with coming into a project mid-stream? What do you do to help someone else come in mid-stream?
  • @livlab takes the person out to lunch to start off the relationship on the right foot. Don’t make the person a scapegoat
  • UX often facilitat
I Popped My Cherry at BarCamp PhillyNovember 14

It’s almost a week later and I’m still on a high from BarCamp Philly!
BarCamp PhillyOrganized by Roz Duffy and JP Toto, BarCamp Philly took place on Saturday, November 7, 2008 at The University of the Arts. I think more than 200 people were in attendance.

If you’ve never heard of a BarCamp before, it doesn’t take place in a bar and it’s not actually a camp. BarCamp is an “unconference” — a completely unplanned day of fun self-organized by the attendees. No speakers, no schedule.

I had heard a lot about these before, but never attended one myself so when I found out that Matt Knell would be heading down, I just had to join him. Nater Kane, Matt Zarzecki and Mike Davis rounded out the New York contingent and we took Philly by storm.

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Matt and I got there at 10am just as the first session was starting. In the hallway there wa