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- Social Computing the end of Knowledge Management?July 11
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Chuck Hollis has another interesting post considering the question of whether or not social computing spells the end of Knowledge Management. He asserts that KM is currently being redefined. A colleague of mine says that Enterprise 2.0 = Knowledge Management 2.0. I’ve been cautious about agreeing to that.
My trepidation is rooted in my belief that the KM theories and concepts aren’t changing. We still need to understand that there are different dimensions of knowledge. We still need to be mindful of the knowledge cycle and how information is created, consumed, adopted, and decommissioned. And so on.
HOWEVER, I completely agree that KM technologies are changing and being redefined. I think that the social computing and Enterprise 2.0 movement is introducing new ways to facilitate some of the KM concepts. A prime example is adhoc access to knowledge through individual seeking out experts – this is a huge part of what social networking is all about.
So, the end of classical Knowledge Management? Maybe. The redefinition of KM technology? Definitely. Knowledge Management 2.0? I finally agree.
- XobniJuly 6
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Have you seen the Xobni Outlook plug-in? I’m drawn to it like a moth to a flame. The Xobni site does a good job of describing the plug-in and how you can use it, but I find myself trying to categorize it. Is it “social networking”? Not exactly. Is it collective intelligence? Sort of. Bottom line, I think it’s cool.My favorite feature is seeing immediately what files you have exchanged with another person. In the rapid-fire email collaboration that so frequently happens in business, this really helps lend some sanity to conversations. I also really like the metrics. I haven’t found them useful yet, but they certainly are spellbinding. Finally, I really like the “Schedule time with…” feature that automatically emails the person the list of times that you are available for the next week.
Now if taglocity would invite me to their beta, I would be slicing and dicing my email like
- Frequent Enterprise 2.0 TopicsJuly 5
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One of the questions on the minds of many seems to be “What portions of Enterprise 2.0 are companies interested in?” There’s a good McKinsey study that attempts to answer that very question. In addition, there’s Dion Hinchcliffe’s excellent write up with great analysis pointers to other studies. Both of these references are over a year old, but still seem to hold true. I believe this is because 2007 did not turn out to be the “year of adoption” everyone believed it would be, and decision makers still have the same mind set represented in these studies. In my experience, there are three technologies companies most often want to talk to me about:
- Enterprise 2.0 DefinitionJune 28
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Carl Frappaolo of the TakingAIIM blog has a great story about a presentation he recently made at the Enterprise 2.0 conference. His presentation was titled “Enterprise 2.0 = KM 2.0?” He’s made the slides available and it makes me wish I had been able to hear the presentation. (Especially around slide 25).
The part of the story that really resonated with me was when he relayed the debates the audience brought up regarding the definitions of KM and Enterprise 2.0. If you’ve been around KM for any length of time, you quickly realize that if you get 2 or more practitioners together, they won’t be able to agree on a definition of KM. It’s looking like Enterprise 2.0 may be worse.
I agree with Carl that organizations and workgroups should develop their own working definition of what Enterprise 2.0 really means. I believe that this definition will often center around what techniques and technologies are central to Enterprise 2.0. In fact, it’s often easier to characterize Web 2.0 by its technologies rather than a credo, definition of style, or even some cohesive intent. When you try to build a formal definition not centered on technology, you find your definition falls apart. This is the case when people try to characte
