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Donna Cutting: The Celebrity Experience - Blog Business Success RadioJanuary 4

Speaker, customer service expert and author of the essential guide to extraordinary customer service, The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service, Donna Cutting, describes how you can give the Hollywood red carpet treatment to your customers. She shares tips for providing award winning customer service and discusses how everyone in the company can really roll out the red carpet.

Donna Cutting is my internet radio show guest on Blog Business Success; hosted live on Blog Talk Radio.

The show airs live on Tuesday, January 6, at 8:00 pm Eastern Time; 5:00 pm Pacific Time.

Speaker, customer service expert and author of the essential guide to extraordinary customer service,

The Celebrity Experience by Donna Cutting - Book reviewJanuary 3

The Celebrity Experience

Insider Secrets to Delivering Red Carpet Customer Service

By: Donna Cutting

Published: Jan 9, 2008
ISBN: 9780470174012
Format: Hardcover, 256pp
Publisher: Wiley




When it all comes together, your company will stand out as being one of only a few rare companies that truly give their customers honest to goodness red carpet customer service, writes red carpet fan Donna Cutting, in her essential guide to extraordinary customer service, The Celebrity Experience: Insider Secrets to Delivering Red Carpet Customer Service. Drawing on the worlds of Hollywood and business, the author fuses the concept of outstanding customer service, with the red carpet treatment given to celebrities, and transforms real world customers into stars.

Donna Cutting understands that many businesses don't provide good customer service,

Jim Kukral: A Leader's Guide To Motivation - Blog Business Success RadioDecember 28 2008

Entrepreneur, business coach, keynote speaker, and social media expert Jim Kukral shares secrets for motivating yourself & the people around you to achieve success. He provides practical ideas, and leadership techniques, for reaching and exceeding your business and personal goals.

Jim Kukral is my internet radio show guest on Blog Business Success; hosted live on Blog Talk Radio.

The show airs live on Tuesday, December 30, at 8:00 pm Eastern Time; 5:00 pm Pacific Time.

Entrepreneur, business coach, keynote speaker, and social media expert Jim Kukral shares secrets for motivating yourself and the people around you to achieve success. He provides practical ideas, and leadership techniques, for reaching and exceeding your business and personal goals. You will learn:

Outliers by Malcolm Gladwell - Book reviewDecember 24 2008

Outliers

Why Some People Succeed and Some Don't

By: Malcolm Gladwell

Published: Nov 1, 2008
ISBN: 9780316017923
Format: Hardcover, 304pp
Publisher: Little Brown & Co


Our notion that it is the best and the brightest who effortlessly rise to the top is much too simplistic, writes visionary author Malcolm Gladwell in his watershed book Outliers: Why Some People Succeed and Some Don't. The author provides a devastating rebuttal to the idea of why people succeed or fail, and why we need to rethink conventional wisdom on everything from what constitutes genius, to the causes of unusual events.

Malcolm Gladwell begins his book with the seemingly innocent observation that elite level hockey players share similar birth dates, clustered in the first three months of the year. With this data in hand, the author disc

Jeffrey Krames: Inside Drucker's Brain - Blog Business Success RadioDecember 21 2008

Best selling business book author Jeffrey Krames, talks about his latest book Inside Drucker's Brain, and shares the ideas and strategies gleaned from an indepth interview with legendary management thinker Peter F. Drucker. Jeffrey Krames discusses Drucker's wisdom on management, how his watershed ideas are still influential today, and how to apply the concepts to your own business.

Jeffery Krames is my internet radio show guest on Blog Business Success; hosted live on Blog Talk Radio.

The show airs live on Tuesday, December 23, at 8:00 pm Eastern Time; 5:00 pm Pacific Time.

Best selling business book author Jeffrey A. Krames , talks about his latest book