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The Future of Communities Blog


The Watchers…. Copyright PoliceAugust 10 2007

For those of you waiting for the Google/YouTube vs. Viacom et al case to settle out before pro-actively searching your site for copyright violations added by members, here’s a name to remember: BayTSP Inc.

While many of us who work in the online community industry have known about BayTSP, a great article in yesterday’s Wall Street Journal “YouTube Magic: Now You See It, Now You Don’t” gives a fabulous peak into the world of the copyright police. A couple of really interesting points in the article:

  • BayTSP charges clients between $100,000 and $500,000 per month to help them protect their copyrighted materials
  • Employees are paid minimal wages to do this ($11.00/hour or so)
  • They don’t reveal their clients in their publicity or on their website

Doing a quick Google on BayTSP reveals that their clients include Viacom, Fox, Paramount, Columbia Pictures (Sony), and many other of the major entertainment companies.

While the article makes it appear that BayTSP is concentrating on the big major websites such as Google’s YouTube, the search shows that they go after both big and small web sites. After all, a violation is a violation. There are many posts in the c

Online Community - CMMC Fall Meeting?July 19 2007

Following up on the success of the Community 2.0 meeting in Las Vegas, is there any interest in an event this Fall?

If so, what topics are you interested in learning more about?

What success or failure can you share to help our members?

Who’s doing the cutting edge work that you’d like to meet?

We have plenty of time, let’s see what we can put together. Please comment on this blog with your interest (and if you’d like to help organize the meeting with us…).

Thanks,

Mike

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Wanted: Online Community Team AssociatesJuly 9 2007

Impact Interactions is expanding again…

We are actively seeking people interested in online community to join us as associates, both in our online moderation group and in our online consulting group. These entry-level positions are based in our offices in Maryland. These are not virtual positions, you must be able to work in our offices.

For associates in our online moderation group, we have both full time and part time positions available for all days and shifts. The basics of the job are:

  • Familiarity with online communities, MMOGs, Virtual Worlds, and other interactive web based destinations
  • A college degree with an emphasis on writing skills (English, Creative Writing, Education, Marketing, or Journalism preferred)
  • The ability to work as part of a larger team, while independently meeting your client’s needs for reporting, moderation, and facilitation
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • Basic understanding of web traffic metrics
  • Ability to travel to client sites around the globe as dictated by our clients

For the associates in our online consulting group, you should possess all of the above and additionally:

  • A strong understanding of web metrics including experience in using at least one of the major analytics packages (WebTrends, Omniture, Hitbox, Google-Urchin, etc.)
  • A basic understanding of SE
Online Community: Just what is a copyright violation? Viacom vs. GoogleJune 20 2007

In case you missed it, there is a great explanation of the two views of the world of online copyright being fought over right now by Viacom and Google. At the All Things Digital Conference held a couple of weeks ago, Viacom CEO Philippe Dauman gave his outline of what is covered and not covered under the Digital Millennium rWe6E" alt="Futureofcommunitiescom?i=daRrWe6E" style="border:0px solid;" /> Futureofcommunitiescom?i=rlpS7G16

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Online Communities: Will Online Anonymity Survive?June 18 2007

There is an interesting lawsuit working it’s way through the courts right now in New Haven Connecticut that may impact everyone who runs an online community. The case and arguments are detailed in the article “U.S. Internet defamation suit tests online anonymity” from Reuters on June 16, 2007.  The issues are similar to what many of us in the online community/social media business deal with every day:

The question becomes, if what Member A posts is a fabrication and defamatory to Member B’s reputation can Member A be held responsible? What about the other members and the bloggers? And more important to the organization who owns the community…are they responsibile and/or liable for damages?

If the court rules in favor of the plaintiffs in this case, the owners of the community may be liable for not taking action to prevent or remove the offending content. From the article, it is clear that the site is not well run nor does it follow any clearly defined rules of use or terms of service which spell out how the site will be run. That won’t protect them in this case. Here are a couple of the excerpts from the case which were posted and left on the sit