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CNN.com -- Behind the Scenes

An inside look at CNN.com

Election Day Questions and AnswersNovember 4 2008

Election Day is here! After months of planning and preparation, we here at CNN.com are excited to provide you with your election news and information on this historic day. We will be providing you with a lot of information, and we know that you may have questions about how some of the election processes work, where to find certain information or why we do things in certain ways. Below we have put together some of the more common questions and answers we expect. Got more questions? Send them to us through comments on this blog and we’ll do our best to respond!

How deep is CNN.com’s Elections Result Coverage?
CNN.com’s Elections Results coverage includes extensive data on the presidential, U.S. Senate, U.S. House and Governor races. This information is available at national, state and county levels.

Need a starting point? All of the coverage is easily accessible from the CNN.com home page. You can also go to our Election Results area to start diving in to our comprehensive Election Results coverage.

CNN.com also covers several key ballot measures, exit poll results and special coverage on key battleground states. In addition, every state has its own full results pag

Check Out Our New “Embed Video” FeatureAugust 18 2008

At CNN.com, we’re always working to enhance and improve the video experience for YOU, our consumers. We are very happy to announce our latest move in that effort with the introduction of the CNN.com embeddable video player, a stand-alone video player that can be virally distributed by using a code snippet to embed on almost any site or blog that you choose. For the time being, the player is limited to a single clip and available in the player size, 384×216. We’ve also added a share feature to allow you to share videos on your favorite social networking sites like Facebook and MySpace.

See something you like and want to share it with others? Just click on the button on the video player that says “embed this video”. Then, you will see a message allowing you to copy the embed code to place on your site. And, just like that, you’ve embedded CNN.com video! Or click on the share button and select a site from the list on which you’d like to share a video link .We hope you enjoy these latest features – let us know what you think!

Get the BackStoryAugust 11 2008

We’ve just launched BackStory, our latest new feature on CNN.com, to give you a quick way to catch up on how a story has developed over time.

Now, when we want to give history, context and background to a developing story, we go back through our archives to find “milestone” events and then link those together in an interactive window.

Our BackStory on the investigation into the anthrax attacks takes us back to that first death from anthrax exposure and the spread of the scare to the U.S. Senate offices in those uneasy weeks after the 9/11 attacks. We highlight how the FBI issued a profile of their suspect and then honed in on a scientist — the wrong one — before finally saying this month that they believe they’ve solved the case.

In this and all other BackStories, readers can click through events to get a quick recap of how the story has evolved and how it has been covered on CNN. And we link to full stories of the time to give more details of what we knew then as well as to pages on key players.

So watch out for more BackStories and let us know if they’re giving you the understanding of a story you want.

Fraudulent spam about CNN.comAugust 8 2008

Earlier this week, a spam message purporting to be from CNN began circulating the Internet. We decided to blog about this to alert those of you who hadn’t yet received it to be on the lookout for it; and also to assure those of you who did receive it that the message was NOT, in fact, from CNN.

As you may know, spammers often disguise or forge the source of their e-mail to give recipients the impression that the message derived from another system, especially one tied to a recognizable brand. In this instance, the spammer chose to use the CNN brand.

The message, claiming to contain CNN’s Top 10 news stories and videos of the day, is fraudulent and did not originate from CNN. If you have received it, we suggest that you delete it from your mailbox. Further, we recommend you delete any e-mail message from your mailbox that you believe may be illegitimate.

Thanks to all of you out there who alerted us to the existence of this spam purporting to be from CNN.

“Help me help you”June 9 2008

No we’re not reliving our favorite Tom Cruise movie moments. But in this age of consumer empowerment, we want to do our part to help you navigate the tips and advice our correspondents are offering up in their daily reporting.

People contact us all the time asking us to share the major “takeaways” from our consumer reporting — especially when it comes to money and health matters. So we’re excited to announce the launch of our new consumer tips blog. (http://www.cnn.com/tips)

On the health front, Dr Sanjay Gupta, Elizabeth Cohen and Judy Fortin will be offering advice on how to stay healthy and take a more proactive role in your personal health care.

Personal Finance editor Gerri Willis will share her “top tips” on all things related to your money, from the 5 best ways to sell a home in a down market, to saving for college.

Senior Business Correspondent Ali Velshi will blog here as well, and prove that he is not the “hairless prophet of doom and gloom” as Jon Stewart calls him. Ali can’t help that he’s compelled to tell it like it is. His focus here will be to decode the latest economic news, with the top “takeways” you need to remain an informed consumer.

We know your time is valuable, so Ali, Gerri, Sanjay, Elizabeth and Judy promise to keep their tips short and sweet, with plenty of links to deeper content. In the future, we hope to expand this blog to inclu