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- Lowest Prices May Lose Customers: Retailers Still Win with Customer SatisfactionJanuary 3
- While the retail industry has been hyperfocused on pricing, the retailers who have continued to focus on customer satisfaction, like Amazon and Apple, have emerged as the winners in a...
- 2009 Retail Industry Predictions: Closing Stores, Going Out of Business, and Getting Back to BasicsJanuary 1
- In 2009 large and small retailers will be hosting going out of business sales before closing their stores. This is predicted to happen as many as 200,000 times by...
- After-Christmas Sales: Will Discounts on Discounts Cause Shopping Hangovers the Weekend After Christmas?December 25 2008
- Since "discount" was the name of the holiday retail game this year, the only thing left for the traditional Day After Christmas shopping event is discounts on discounts. One...
- E-gift Cards and E-gift Certificates: Best Last Minute Gifts for Desperate Last Minute Christmas Eve ShoppingDecember 24 2008
- Every holiday season has its last minute gift shoppers, but this Christmas Eve there seems to be a lot more shopping being done by people who are a lot more...
- Buy Online, In-Store Pickup: Multi-Channel Integration for Last-Minute and Snowbound ShoppingDecember 20 2008
- A major winter storm is snowing and sleeting on the last minute deal parade of millions of American shoppers who had planned to start their holiday shopping this weekend. ...
