- Do Knowledge Managers do what they preach - Share Knowledge?February 10 2008
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Well a dumb question you might say. But then if you were to take a deeper look at this question you may not find it all that stupid. Well I am aware of a lot of Knowledge Managers who share their experiences to the larger world. Recently I have come across a lot of Knowledge Managers in India who I don't find in any forums or on social collaboration sites. Yes of course India is relatively a late entrant to the KM Universe but then let me tell you though it is late it surely is making up for the lost time. Organizations have a shorter learning curve here and are quickly catching up with organizations globally. There are some active forums like the KM-forums from Indian Institute of Science (IISc) in Bangalore and Mumbai (recently) but really not much participation from the Practitioners. Of course the participation has been more theoretical than experience sharing. I am one of the culprits too. I haven't been active either in this forum. But then I do try to share my thoughts through this blog. This is not just an India thing. The more I explore sites like linkedin, Xing, etc the more I come across people who do KM though they don't really call it that. (Sometime makes me think is KM a dirty word!!). It is pretty ironical that as KM we work towards ensuring that knowledge is shared in our respective organizations but if we were to look at ourselves, we might be at fault of not doing it!! I do understand that it a competitive world out th
- Exploring YouTube and being impressed!!October 13 2007
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I had visited YouTube before but never really explored it in detail. Always thought it contained videos from people who love to shoot themselves do stupid things in life but I surely was surprised when I explored it in detail this weekend. I was searching for videos on Knowledge Management and CRM and saw some very interesting stuff. I also tried searching for videos from technology companies like IBM, Accenture and Capgemini and noticed that there were some good content there which described what these companies were doing the Consulting and Technology space, though the hits they were getting on this wasn't much. But then one thing is for sure the traffic to these links are bound to increase and before long YouTube has a potential to be a major venue for advertising an organizations services and capabilities. The advantage is that these kind of ads will be viewed by people interested in viewing it. Maybe YouTube can open-up a new revenue stream by promoting such ads and get paid on the basis of how many hits a video gets. I am sure this could be case in MySpace and Facebook too. Considering successful work with Google adwords it won't be long before Google taps into this potential (Well Google might have already done by now). Back to presence of technology and consulting companies in YouTube, I was also surprised with the absence of India companies like Infosys, Wipro, TCS and Satyam here. No organization can afford to not be in YouTube
- AMR's recent report on Knowledge Management spending by U.S. companies in 2007 - Interestingly KM ain't dead yet?October 2 2007
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AMR recently came out with the report - AMR Research Finds Spending on Knowledge Management Will Hit $73B in 2007. There will always be debates on the definition of knowledge management, whether knowledge management initiatives provides value or not. I have even read of opinions from people saying that knowledge management is dead. Well if it is dead then what are these companies that AMR has surveyed doing spending so much money on these technologies. I am sure we all agree that this is not restricted to just spending on technologies but also on the KM processes and people too so the actual spending would be lot more than $73B. The point is not how much spending is done but that organizations are still looking for the benefits that they get from knowledge management. I haven't seen the full report but I am sure I would see a shift in these spending from portals and content/document management systems, which have been the so called only technology components of KM for sometime, to enterprise search and collaborative systems and tools. Also this report brings out the emergence of SaaS and Open source technologies in KM implementations. Remains to be seen how much of impetus does this provide to the Open source movement.
- Buying the Knowledge Management Operations of a firm?August 4 2007
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Read the article Jeulin to pay Telekurs 137.9 mln eur for Fininfo's knowledge management ops. Financiere Jeulin will pay 137.9 mln euros to buy Fininfo's knowledge management operations. The interesting part here is Jeulin who have 52 percent stake actually sell the whole business to Telekurs and buy back the knowledge management division plus two other small divisions for the 137.9 mln euros. Of course this shows the importance that orgnaizations are giving to knowledge management but at the same time something I would love to know is how the valuation of this knowledge management division was done? Anyone who can throw some light on this?
- Knowledge Management the solution to ageing work force!July 29 2007
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I recently read an article called 'Commentary: Knowledge management for a graying work force'. Of course much of what was said there was something we all know already. Although the article takes a look at the situations in government organizations and bodies, the observations and solutions given here is applicable for any industry. I specially liked the solutions provided here and notice that better HR practices combined with a robust KM system goes a long way providing a solution for an ageing workforce. The article explains how replacement employee pipeline, retirement options, succession plans and knowledge management systems help mitigate the risk of employee attrition. All this sounds great but how many organizations have their KM team talking and working closely with their HR department? Hmmm...love to hear from anyone on this if this happens in their organizations.
