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Microsoft Office Outlook Team Blog

The official blog of the Microsoft Outlook product team

Better IMAP in Outlook 2010February 5

One of the things we have improved in Outlook 2010 is IMAP accounts. IMAP is a protocol that is used by many e-mail services, including Gmail and AOL. If your e-mail service supports IMAP, you can use Outlook to access your e-mail.

Here are some of the IMAP improvements in Outlook 2010:

Automatic configuration

If you have an e-mail account that supports IMAP, your account can be automatically configured in Outlook 2010. All you need to set up your account in Outlook 2010 is your e-mail address and password. Outlook uses the Sent Items and Deleted Items folders on the e-mail server automatically so that you can view items in those folders from other computers and devices.

Better deleting

In prior versions of Outlook, a deleted IMAP message appeared in the message list with a strikethrough to indicate that the message was marked for delete. To delete the message from the mail server required a purge command. In Outlook 2010, when you delete a message it m

Service Issue with Outlook Calendar Sharing ServiceFebruary 1

At the end of 2009, there was an issue with the Microsoft Outlook Calendar Sharing service, which enables Publish to Office Online in Microsoft Office Outlook 2007. This issue delayed or prevented customers from publishing a calendar to the service.

The problem was resolved in early January and we are implementing procedures to prevent a similar reoccurrence. We want to share some background on why this outage occurred.

As part of preparing the Microsoft Outlook 2010 version of the Calendar Sharing service, a configuration error was introduced on December 21, 2009, on the pre-production version of the 2010 Calendar Sharing service. An unintended side effect of this change also affected the production service. This prevented some Outlook 2007 customers from being able to login through Outlook and publish a new calendar or update existing ones.

Although customers immediately reported the issue through our support forums on TechNet, the automated monitoring system we use to determine if the service is up and working failed to detect this outage. This delayed our ability to find and resolve the issue in a timely manner.

By January 3, 2010, the issue was resolved for all customers. Everyone should be able to successfully publish calendars to the Calendar Sharing service.

Moving forward, we are taking steps to improve our automated monitoring to ensure that this specific scenario is detected. We are also reviewing other potential a

Issue with message sizes in Outlook 2010 BetaJanuary 21

Hello Outlook 2010 Beta users!

We have heard from some of you that you are running into an issue with large e-mail message sizes in the Outlook 2010 Beta. We want to update you on the status of this issue. There is a known bug in the Outlook 2010 Beta where the usage of number and bullet lists causes redundant CSS definitions to be included in each outgoing message.  The outgoing message might not display correctly in a mail service where there is a limit to message size, such as Gmail, BlackBerry e-mail, or Craigslist.

Restarting Outlook removes all the extra CSS for new outgoing messages, although you might see remnants of this bug when responding to a message that was already inflated.

If you use number and bullet lists, close Outlook at the end of each day, and your new outgoing messages will return to their normal size. This bug has been fixed in later Outlook 2010 builds.

We hope you are enjoying the Beta!

Jenny Liu
Outlook Program Manager

Check out our new blog designJanuary 12

Hello Blog Readers!

The creative folks in the Office Design Group have provided us a refreshing new “2010” look for our blog masthead. The new look mirrors that of some of the other Office team blogs and we think the new year is the perfect time to put it on display. Let us know what you think!

The Microsoft Outlook Team

Check Out These Conversations Videos!December 23 2009

Hello, Office 2010 Beta users! A couple of months ago, Michael discussed the new Conversations arrangement in Microsoft Outlook 2010. We hope you’re enjoying using Conversations.

Since the Conversations arrangement offers new capabilities for your Inbox, we want to share some videos to help you better understand how Conversations make your Inbox easier to manage. Feel free to comment, and let us know what you think. These videos are best viewed in full screen mode.

 

 

Jenny Liu and Josh Meisels
Outlook Program Managers