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Twitter Status

Updates on the status of the Twitter service.

We have temporarily turned off user search because of a problem affecting overall site performance. It will be re-enabled once we’ve solved the underlying problem.

Direct Message delivery problemsOctober 21

Direct Messages are not currently being delivered via SMS. You can still see any direct messages sent to you on the web or via email (if you elect to receive DMs that way).

We hope to resolve this problem quickly.

IM: Not coming soonOctober 11

In October 2006, just three months after Twitter launched publicly, we added IM support—i.e., the ability to get and send tweets via XMPP/Jabber/Google Talk. I was a big fan of this feature, because this interface, which millions of people were already familiar with, seemed a perfect fit for Twitter’s real-time nature.

In December of 2006, we extended that support to AIM, enabling a much bigger number of users to interface with Twitter via the same system they talk to their friends on all day.

While off to an early start, since then, our IM feature has been, well…spotty. We first killed AIM support after struggling for months to make it reliable (which was a side-project to trying to keep the service as a whole reliable). And our Jabber support has been up and down until about four-and-a-half months ago when it’s just been…down.

We’ve been unclear about its status and what to expect; I want to clarify that now.

First: I know a lot of people love this feature. I’ve heard personally from many folks who say it’s critical for their enjoyment of Twitter. So it kills me that we haven’t been able to deliver on this consistently. And the bad news is, we don’t have a quick fix.

A New Way of Doing Things
If you’ve been using Twitter for a while, you’ve probably noticed that things have gotten much more steady on the Twitter ship in the last few months. There’s a lot of reasons for this. Besides some key hires

Prompted for login on twitter.comSeptember 26

Users are running into a prompt for login on twitter.com. This is because of a misconfiguration error and we’re working to fix it right now.

Update: The fix for this has been pushed - you may see some residual prompts for login as the fix reaches all servers.

Update on missing tweets, other issuesSeptember 24

Many people are still missing updates from those they are following. We’re working to make sure you get all the content you should be.

Also, some folks have been seeing another user’s profile when trying to view their own. This problem sometimes will resolve itself after a few hours and is caused by a problem with how we cache data. If you find yourself affected by this problem, please know that your profile has not been lost. And we are working to fix it.