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Joe Firestone's Blog on Knowledge and Knowledge Management

KM 2.0 and Knowledge Management: Part SixteenOctober 3

The topic of the Boston KM Forum on April 9, 2008 was “KM 2.0 – Real or Hype?” Let’s review presentations given at the meeting. Mark Frydenberg offered an excellent slide show called “Web 2.0 Tools for Knowledge Management.” Its strength was its coverage of Web 2.0. It included a slide with a number of embedded YouTube videos from Michael Wesch a professor of cultural anthropology teaching Digital Ethnography at Kansas State University. These videos have a great deal of impact in conveying the message that Web 2.0 is really a game changer in increasing the capacity of the web to help us to create a new level of self-organization of our ideas and views of the world. In addition, Mark provides a very useful slide identifying some 170 Web 2.0 product vendors. Other slides provide comparisons of Web 1.0 and Web 2.0 using a very useful tag cloud from Luca Cremonini to characterize Web 2.0

KM 2.0 and Knowledge Management: Part FifteenSeptember 30

Over the past week, I’ve taken a break from this series, but I think that now is a good time to get back to it, since there’s still much to do. In April of 2008, the debate over KM 2.0 received a number of interesting contributions. The first I’ll consider here is Mike Gotta’s blog entry of April 6, called “AIIM Completes Enterprise 2.0 Study.” Gotta takes the completion of the report as an occasion for considering what Enterprise 2.0 means and whether the collection of Enterprise 2.0 tools “amounts to anything.” Mike speaks favorably of Andrew McAfee’s original definition and quotes it as: “Enterprise 2.0 is the use of emergent social software platforms within companies, or between companies and their partners or customers.”

 

He then adds:

 

The only caveat that I have added to McAfee’s phrasing when I discuss E2.0 with clients or people in general is to phrase E2.0 as “the emergent use of social software platforms” vs. “use of emergent software platforms” whi

KM 2.0 and Knowledge Management: Part FourteenSeptember 20

This discussion of John Tropea’s two blog entries of March 17th and 18th 2008, has turned into a series within a series. I guess that’s a measure of what happens in this blog medium. That is, if you feel like saying more about something, there’s always another blog tomorrow. No one can tell you that you’ve got too many pages! This one will cover John’s treatment of KM 2.0 in his presentation on KM 2.0.

 

John does this in four slides. In those slides KM 2.0 is characterized as “social computing.” The tools identified are wikis, blogs, social networking software, and tag clouds. Wikis are seen as collaborations, shared spaces, with a sense of place. They’re seen as a gateway to the best in the Document Management System, and as relieving the over-use of e-mail.

KM 2.0 and Knowledge Management: Part ThirteenSeptember 19

This entry continues the discussion of John Tropea’s “Knowledge Management as an Ecosystem.” In Part Twelve, I reviewed and critiqued a portion of the presentation up through the discussion of “the new KM.” Here, I’ll focus on John’s treatment of “the nature of knowledge” and in my next blog I’ll discuss his characterization of KM 2.0.

 

John begins by referring to the “need to understand the organics of knowledge,” and says that he is “more naturally favourable to flow model rather than a content management model.” He then moves on to consider heuristics for approaching “knowledge” offered by Dave Snowden and others.

 

An immediate problem with this approach is that it avoids John’s view about “the nature of knowledge.” There are disputes out there in

The 80% Rule?September 18

I’m sure everyone has seen the oft-repeated “fact” that 80% of the information we deal with is unstructured and that only 20% is structured data.

 

Seth Grimes of Alta Plana and Intelligent Enterprise has written an interesting article on this claim here.

 

It’s worth your time.