Toluu

Lasagna and chips - unexpected combinations for creativity and innovation

I blog about knowledge and change management, communities of practice, social media, web2.0 tools, e-collaboration, creativity, co-creation and innovation (and any other topic that interests me..)

November 24

I borrowed and read wikinomics (in Dutch). I'll return it tomorrow, so I thought I'd blog the things I'd like to recall from Wikinomics- my blog is the extended memory of my brain. Wikinomics was quite different from 'Here come's everybody' by Clay Shirky because it focuses so strongly on the case of business collaboration. Shirky focuses more on the fact that the availability of these tools will foster new levels of (unexpected) collaboration on all sides of the worlds. Important to remember is that peer-production does not work in all cases, but in cases where 3 pre-conditions are met:

1. The purpose of production is information or cultural which makes participation costs low.
2. Task can be fragmented and split up (like in wikipedia).
3. Costs of integration of these tasks in an endproduct should be low.
   
   Three ideas I would like to remember are:

- The ideas agora

Ideas agoras are market places for ideas, innovations and talents. The example of InnoCentive where solution seekers and problem solvers are matched. T

Obama's use of social media: what can we learn from it?November 10

The net2thinktank question is this time: 'What was the best example or lesson learned about leveraging social media from the political campaigns this year?'

At first, I didn't feel like responding. I have followed the campaigns of Obama and McCain filtered through the Dutch news. But it's a nice opportunity to find out more about how Obama leveraged the social media- I have heard it was a great campaign and his team made good use of the media in general and social media in particular.
I'm a fan of Obama (like 90% of the Dutch I believe!), because of his ideas but also because of his grandmother, who is a Kenyan, living in the Luo speaking part of Kenya. This is where I lived two years working with farmers on irrigation between 1990-1992, near Lake Victoria. When I saw her in a documentary, I really recognised the type of homestead and could understand some of the Luo language she speaks. I also lived with a Barak family (Barak Odwar). Kenya is proud! It would be great to have a presidential swap for a week between Kenya and the US! (like in the TV series 'your wife, my wife' or 'teenage swap' puberruil XL?)

But back to social media. What I foun

Thinking out of the in-boxNovember 2

Luis Suarez works for IBM and I've been following his experiment to reduce his email through his weblog. I was a little sceptical about his efforts. I don't have any problem keeping up with my mails I see it as communication concerning the tasks I'm working on with other people. If people have problems with their mails, they probably have problems with setting the boundaries of their tasks too. I felt he was blaming the medium email for the mailculture, like blaming the telephone for the fact that many people are calling you. I thought the solution would be in becoming better at deleting non-relevant mails and knowing when to use other means, like telephone or walking by. But then it is true that there is a real problem. I have heard so many people complain about email. They tell me for instance that they still have 150 mails to 'work through'. Or that working at home is problematic because these people start sending so many mails. Email seems to de-energize many professionals and makes people feel not in control of their work. When I worked for an organization I had more mails, which made it hard to wait a few days in checking your mail. Now that I'm freelancing, it seems easier to control my mail.

So I was happy to see Luis Suarez presenting on this topic in a 9-minutes presentation in a youtube video, and I get his point. Luis tells us basically: Most of the people get over 30-50 mails per day, taking about 2-3 hours per day spent on emailing. Mails are not transparent- there is a political game around bcc's and cc's. When you spend the same amount of time on social media like twitter, it is more supportive of a colleagial teamspirit. It sounds like an important difference. Be in control of your online communication, rather than be controlled by it.

You can watch the video here, unfortunately he doesn't explain how he did it, but you can get that information from his blog.

Terrible teams doing wonderful jobsOctober 30

(picture through the reality and fun blog)


I've been working with 3 Intercultural teams composed by people with various nationalities and I've been part of a 100% Dutch team, all teams of 6-8 people. The Dutch team has used a learning history to learn about their teamprocess. The 3 intercultural teams have done an individual self rating followed by a group discussion of their teamwork. The rating sheet I prepared for them was based on the definition of effective groups by Harris.

Effective groups:
Produce what customers want
Are able to do it again
Do it in a way that makes the members of the team feel good
(Harris, 2005)

It was interesting to see that the Dutch team had more issues of different perceptions of the work at hand and approaches to deal with it than the intercultural team, as you would expect the opposite. In a way, the Dutch team had more differences to bridge. Whether we all understand the Dutch way of greeting each other doesn't help you, when

The institute for minimal impact knowledge managementOctober 20

Green Chameleon made a funny video about the institute for minimal impact knowledge management (KM). You can learn to be seen involved in knowledge management without disturbing your real work. It is really funny, making fun of appreciative inquiry, corporate vlogging, six sigma, knowledge cafes and complexity. Knowledge cafes- the more you talk about something the less you understand it and the less you want to do something about it. Complexity is a great contribution to minimal impact KM, the more complex you can make it appear, the less accountable you are for the impact. Can you win the 0 impact award?

Watch it here:


It helps in our study of monitoring and evaluation of knowledge management strategies: if you have become an expert in minimal impact KM, can you become an expert is showing the maximum impact of your minimal impact KM? Maybe that's an idea for the next course for the institute?